Voice traffic using Vizada Voice gateway to connect to the rest of the world (PSTN).

Autonomous System is a connected collection of IP routing prefixes under the control of one or more network operators that presents a common, clearly defined routing policy to the Internet.

The degree to which a system, subsystem, or equipment is operable. The Measured Availability is calculated by deducting from the total amount of minutes in a calendar month the amount of minutes the Service was not available, divided by the total amount of minutes in a month, multiplied by 100. These figures are provided in the monthly reporting together with the ticket numbers and RFO’s (Reason For Outage) per location.